General terms and condition

These general conditions of sale are proposed by the company MANGUIN JORDAN , 30 chemin du goulot , 42580 La tour-en-jarez. Hereinafter referred to as: The site and all its pages. Services: All the services that can be subscribed to on the site. The customer: The Internet user, private individual or professional, making a reservation on the site, this is the tenant of the property offered by the site. Tax: Refers to any sales tax, goods and services tax, tourist tax, accommodation tax, fees that accommodation providers may be legally obliged to collect and remit to the administrative authorities, as well as any similar indirect municipal, state, federal or national taxes or other deductions and taxes on income or profits. Internet users visiting the site and interested in the services offered by the service provider Jordan Manguin are invited to read these ‘General Terms and Conditions’ carefully, to print them out and/or to save them on a durable medium, before placing an order on the site. The customer acknowledges having read the ‘GTC’ and accepts them in full and without reservation.

Article 1 - Application and modification of the GTC Jordan Manguin reserves the right to modify the GTC at any time by publishing a new version of them on the site, specifying the last date of update at the top of the present document. The GTC, applicable to the customer/tenant, are those in force on the day of his/her order on the site. Legal information concerning the site host and publisher, the collection and processing of personal data and the site cancellation conditions are provided in the general conditions of use, the legal notice and the data charter of this site.

The services offered are those shown on the site and are subject to the availability of the properties rented. Each property is accompanied by a description drawn up by the partner.

The photographs of the goods presented on the site are supposed to reflect a faithful image of the goods offered but do not constitute a contractual commitment on the part of the company JORDAN MANGUIN insofar as it cannot control and ensure perfect similarity with the physical goods put up for rent by the partners.

The customer's reservation is defined below. In order to make a reservation, the customer chooses the property or properties they wish to rent on the dates they specify. The reservation may be modified at any time until it is definitively confirmed.

- The customer will then be redirected to the PayPal online payment platform. Payment of the deposit will be completely secure. It is not necessary for customers to have a PayPal account; they can book simply by using their bank card. 

- Once payment has been made, the booking is definitive, and the customer is informed of this by sending a booking confirmation e-mail summarising the content of the booking, the cost of the booking and a summary of important information.

Article 5 - Cancellation procedure and consequences of no-show.

5.1. Cancellation on the non-cancellable package

Customers who have booked under the ‘non-cancellable’ option are not entitled to a cancellation or refund, whatever the reason for their request. This package does not include any right to cancel or modify the reservation.

5.2. Cancellation for standard rate bookings

For bookings made under the ‘standard rate’ formula, customers have the option of cancelling or modifying their booking free of charge, provided that this request is made at least 5 days before the planned date of arrival. After this date, the full amount of the reservation will be charged and no refund will be made.

5.3. No-shows

In the event of a no-show on the day of booking, and without prior cancellation in accordance with the above conditions, 100% of the sum paid will be considered as due and non-refundable. 

Article 6 - Damage to the rental property and security deposit.

The customer is responsible for the rented property and is therefore required to return it in the same condition in which it was received.

The customer acknowledges and accepts that he/she is solely responsible for his/her own acts and omissions and those of any person accompanying him/her or to whom the customer/tenant has in turn granted the accommodation.

The partner may choose to ask for a security deposit in its ‘GCV’ in the description of its property, the nature, amount, deadlines and methods of return of which will be specified.

Tenants are required to respect their neighbours.

Entry to the accommodation is autonomous and no inventory of fixtures is carried out. The tenant is required to send any proof of damage already present in the property on arrival within sixty minutes of arrival. 

Some establishments may prohibit the use of private facilities at night. 

Article 7 - Liability of the company JORDAN MANGUIN

The company JORDAN MANGUIN does not act as a property broker, estate agent or insurer.

The company has no control over the behaviour of users of the site (partners and/or customers), the application of the services, or over the hosting.

The company excludes all liability for the accommodation offered, as regards the safety of goods or persons within the establishments, which are the sole responsibility of the partner.

In the event of an event affecting the customer's person or property during the stay, the company cannot be held responsible, as the partners retain their civil and criminal liability.

The customer acknowledges the evidential value of the automatic recording systems of the company JORDAN MANGUIN and, unless he/she can provide proof to the contrary, waives the right to contest them in the event of a dispute.

The company cannot be held responsible for the non-execution of the contract concluded due to the occurrence of an event of force majeure.

With regard to the services offered, the company JORDAN MANGUIN shall not be held liable for any indirect damage resulting

from the services presented, operating loss, loss of profit, damage or costs that may arise.

The choice of service is the sole responsibility of the Customer. The total or partial impossibility of using the service may not give rise to any compensation, reimbursement or liability on the part of the company.

The Customer expressly agrees to use the Site at his/her own risk and under his/her sole responsibility.

The Site provides the Customer with information for information purposes, which may contain imperfections, errors, omissions, inaccuracies and other ambivalences which do not give rise to any liability on the part of the company JORDAN MANGUIN.

In any event, the company JORDAN MANGUIN cannot be held responsible for :

- Any direct or indirect damage suffered by one of the partners or the customer, particularly with regard to loss of profits, loss of earnings, loss of customers or loss of data which may result from the use of the Site, or on the contrary from the impossibility of its use.

- Malfunctions, unavailability of access, misuse or incorrect configuration of the Customer's computer, or the use of a browser that is rarely used by the Customer.

- The content of advertisements and other links or external sources accessible by Customers from the Site.

The photographs and visuals of the goods presented on the Site are not contractual and the company cannot therefore be held responsible if the characteristics of the goods offered for hire differ from the visuals on the Site or if the latter are incorrect or incomplete.

JORDAN MANGUIN does not guarantee the goods offered by its partners. 

Article 8 - Independence of the clauses and headings of these ‘GCS

If any provision of the ‘GTCS’ is deemed illegal, invalid or for any other reason inapplicable, then this provision will be deemed severable from the ‘GTCS’ and will not affect the validity and applicability of the remaining provisions.

These ‘GTC’ supersede all prior or contemporaneous written or oral agreements.

The ‘GTS’ are not assignable, transferable or sub-licensable by the Customer. In the event of any difficulty of interpretation between any of the headings appearing at the beginning of the clauses and any of the clauses, the headings will be declared non-existent. Article 9 - Applicable law

These ‘General Terms and Conditions’ are governed by and subject to French law.

The General Terms and Conditions of Sale are not assignable, transferable or sub-licensable by the Customer. In the event of any difficulty of interpretation between any of the headings appearing at the top of the clauses and any of the clauses, the headings will be declared non-existent. Article 9 - Applicable law

These ‘General Terms and Conditions’ are governed by and subject to French law.

It is expressly pointed out that requests for amicable settlement do not suspend the time limits for bringing legal action. The company JORDAN MANGUIN, in accordance with the decree of 30 October 2015 relating to the mediation of consumer disputes encourages the customer to seek mediation prior to any dispute.

Unless there is a provision to the contrary, of public order, any legal action relating to the performance of these ‘GCS’ shall be subject to the jurisdiction of the courts within the jurisdiction of the registered office of the company JORDAN MANGUIN, subject to a specific attribution of jurisdiction arising from a particular legal or regulatory text. 

ARTICLE 10 - A multitude of accessories will be available in the accommodation on your arrival. If you wish to purchase one or more of them, payment must be made on site in cash (deposited in the accommodation) or deducted from the bank imprint that you authorised when you made your reservation on the AMENITIZ website.

ARTICLE 11 - To occupy the premises only in a bourgeois manner, the exercise of any trade, profession or industry being formally prohibited, the tenant acknowledging that the premises forming the subject of the present contract are rented to him only as a temporary residence and for pleasure.

ARTICLE 12 - To respect the capacity of the dwelling and its purpose, and not to make any changes to the layout of the furniture or the premises.

ARTICLE 13 - Refrain from throwing objects into washbasins, baths or sinks that could block the drains, failing which you will be liable for the costs incurred.

Failure to do so will render the user liable for any costs incurred in restoring the equipment to working order.

ARTICLE 14 - Make any complaint concerning the installations within 48 hours of entering the accommodation. If this is not

otherwise, it will not be accepted. CANCELLATION CONDITIONS - You may change your booking up to 5 days before the date of arrival. After this time, you will not be able to cancel your booking.

ARTICLE 15 In the event of an obvious error affecting the price of a reservation, in particular due to a technical malfunction or a display error, l'expérience love room reserves the right to correct the price concerned.

If a reservation has been made at a price that is clearly derisory in relation to the usual rate, the love room experience will inform the customer as soon as possible. The client will then have the option of

Pay the difference between the amount paid and the actual price of the reservation.

Cancel the booking free of charge and receive a full refund.

If the customer refuses to pay the difference and wishes to maintain the booking at the incorrect rate, l'expérience love room reserves the right to cancel the booking and refund the sums paid.

This clause aims to guarantee fair pricing and to avoid any abuse in the event of an involuntary error.